Enterprise-wide Knowledge Management Systems

Knowledge Management Systems (KMS) is a system to manage the knowledge from the daily activity of business, the information that can be obtained is collected so the information can be used for future cases......

Who should employ KMS? Every organizations

The type of knowledge

1. Structured knowledge: formal documents like text documents, reports, presentations.

2. Semi-structured knowledge: emails, voicemails, chat messages, videos, pictures, bulletin boards, brochures.

How to manage the knowledge?
The tool is called Digital Asset Management Systems.
Tools to compile network knowledge: blogs, Really Simple Indication (RSS), collaborations (CRM), portals, social bookmarking (using folksonomies like Delicious and Digg), wikis, Learning Management Systems (LMS), Web 2.0 tools
Example: CAD (Computer-Aided Design), Virtual Reality systems (using VRML – Virtual Reality Modeling Language), Investment workstations for stock.

Where Knowledge can be obtained?
Network knowledge: expertise of individuals.

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