Showing posts with label Knowledge Management Systems. Show all posts
Showing posts with label Knowledge Management Systems. Show all posts

Corporate Social Responsbility Is an important agenda for business sustainability

Today many people seeing and take more attention to our social and ethical problems in our planet, and more and more people became more awareness to their consumption pattern, and they only wanted to buying from supplier that have fair trade will and green products.

Corporate Social Responsbility (CSR) it's not just a fancy things or something that can make a company name, brand, or marketing tools for increasing their value, but CSR is an action that must've been done and take for company sustainability as an effect from more aware and cautious customers.

The document that embeded in this article (created in Indonesian language) summarized the data for demand of CSR action from customers, and several arguments that CSR is more than marketing tools or something that can increase brand equity. Today... CSR is a part of business process.... and as a part of business process, it will affect in business sustainability for surviving the competition.

My argument can be read in this document below :

Corporate Social Responsbility

Enterprise-wide Knowledge Management Systems

Knowledge Management Systems (KMS) is a system to manage the knowledge from the daily activity of business, the information that can be obtained is collected so the information can be used for future cases......

Who should employ KMS? Every organizations

The type of knowledge

1. Structured knowledge: formal documents like text documents, reports, presentations.

2. Semi-structured knowledge: emails, voicemails, chat messages, videos, pictures, bulletin boards, brochures.

How to manage the knowledge?
The tool is called Digital Asset Management Systems.
Tools to compile network knowledge: blogs, Really Simple Indication (RSS), collaborations (CRM), portals, social bookmarking (using folksonomies like Delicious and Digg), wikis, Learning Management Systems (LMS), Web 2.0 tools
Example: CAD (Computer-Aided Design), Virtual Reality systems (using VRML – Virtual Reality Modeling Language), Investment workstations for stock.

Where Knowledge can be obtained?
Network knowledge: expertise of individuals.

MP3 Clips